The Process We Follow
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Assessment
We get to know the service user and evaluate what help is needed for improved lifestyle. -
Recommendations
We put together a package of suggested services for your caring needs. -
Allocation
We allocate the right carer for you and are able to provide a flexible working time table. -
Evaluations
We regularly review our service with you to see if there are any adjustments to be made.
Ask All Your Questions
We are here to answer all your questions, we would like you to feel confident before engaging carer help for service user. We want you to feel reassured that your views and opinions are of high importance to us so we have an open feedback process and our review officers will be in touch with you regularly to make sure you are happy with the service we are providing. From our initial induction program to ongoing continuous development of skills and specialist training we prepare and equip our staff to confidently fulfil our expectations of excellent services to our custome